https://twitter.com/michaele334/status/1480262884642938883
The Checklist Manifesto offers a scientific-based masterclass on how a checklist can: ☑️ save lives ☑️ make better investments decisions ✅ prevent mistakes in any industry
Here's a breakdown of my main takeaways from @Atul_Gawande's book🧵👇
❌ Takeaway #1: Checklists eliminate stupid mistakes 🙅
Most people think checklists are unnecessary.
However, Gawande demonstrates that even the most experienced pilot, surgeon, investor or builder makes simple mistakes when relying solely on memory.
🗣️ Takeaway #2: Specific communication checks are paramount 💬
A check item for nurses/surgeons to introduce themselves dramatically improved their response to unexpected emergencies.
Gawande found communication checks prevented mistakes in highly complex commercial builds.
✋ Takeaway #3: A checklist should be a maximum of 9 items ⏹️
More than 9, and the list will risk being overly onerous for users. They should be short, precise and practicable.
This is the Gawande developed list for the @WHO with clear and straightforward actionable checks.
💡 Takeaway #4: Checklists improve outcomes with no increase in skill 🤔
When checklists were introduced for surgeries in eight hospitals, a study found deaths fell by 47%, and major complications fell by 36%.
📑 Takeaway #5: Checklists are living breathing documents 🫁
When airlines merge, one of the biggest fights amongst pilots is which checklists will be adopted.
Checklists are regularly changed for local conditions and system improvements.
Gawande offers a window for any knowledge or service industry to improve results dramatically.